Effective Date: July 1, 2016
Jersey Haven (www.jerseyhaven.com) will exchange or refund your order, for any valid reason, within the first 30 days from the date of delivery to the billing address authorized by payment method (ex. PayPal, your bank, etc.). After 30 days, exchange and refund requests will not be honored or processed. A restocking fee will be applied to any refunded orders that are returned due to errors or damages not caused by Jersey Haven. Some restrictions may apply.
Custom jerseys can be returned within thirty (30) days from delivery date. A 25% – 50% restocking fee will be applied to partial and full custom order returns, respectively, if the given reason for the return does not involve some error on our behalf.
For any item you receive that is defective or flawed we will gladly satisfy your request for an exchange or refund. If you believe you received defective or flawed goods, from us, contact our customer support team immediately. Defective or flawed items must be returned within thirty (30) days from delivery date for an exchange or refund request to be honored.
APPLICABLE RESTOCKING FEE SCHEDULE FOR RETURNED ORDERS
Full custom orders: 50% restocking fee will be applied.
Partial custom orders: 25% restocking fee will be applied.
Non-custom stock orders: 25% restocking fee will be applied.